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ESCAPE THE CROWDS

Get ready for private helicopter skiing, guided mountain adventures, fresh mountain air, and plenty of room to spread out.
Escape the crowds.

Continued Safety Commitment

We are excited to get back to enjoying the mountains we love.

For 47-years, we have prioritized the safety of our guests, staff, and local community while also providing the pinnacle guided helicopter skiing experience. Our commitment to safety continues this season as we monitor Covid-19. We have prepared thorough, adaptable operations plans that are consistent with the Utah Department of Health and follow the National Ski Areas Association’s Ski Well, Be Well best practices in order to keep everyone healthy and safe while skiing backcountry terrain in Utah.

Guiding principles

The Powderbird helicopter ski & riding experience in the Utah backcountry provides a natural physically distant experience. With this in mind, and as we make enhancements to our operations this season, we have two driving principles.

- First is our steadfast commitment to protect the wellbeing & safety of our guests and employees.
- Second is our desire to ensure the longevity of the season.

private experiences

To get the most exclusive adventure we encourage our guests to take advantage of
- the Semi-Private Group that allows you to ski exclusively with your own party
- or the Private Group that allows you to have exclusive access to your own private helicopter for the day

20/21 winter operations update

The experiences we share with our loved ones in the outdoors make us stronger and healthier, making the mountains more important than ever. That is why we are taking action to ensure a great season and protect the wellbeing of everyone at Powderbird. Policies are subject to change as the situation & regulations develop.

LIMITED CAPACITY OF guests in facilities
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We will stagger the arrival and check-in times for each group to minimize the number of guests within our facilities. Tables and chairs have meed removed and rearranged within our heliport and clubhouse to ensure physical distancing between groups while enjoying breakfast and lunch. We will provide an option for lunch in the field, and groups' will have the ability to request and reserve indoor lunchtimes.
straight to the helicopter option
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Groups can request to arrive directly at the helicopter and skip entering our facilities.
daily staff & guest temperature & symptom checks
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Each Powderbird staff member and all guests will be required to pass a daily symptom and temperature test before entering Powderbird facilities.
daily sanitization of equipment & surfaces
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We have implemented thorough cleaning checklists, and will routinely clean bathrooms, lobby surfaces, as well as high touch areas Twice Daily. Each Powderbird vehicle is equipped with sanitizing supplies, as well as masks and thermometer for symptom checks.
CONTACTLESS PAYMENT & CHECK-IN PROCESSES
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We have streamlined our payment and check-in processes to allow guests to complete check-in and pay their balance on their own mobile devices.
FACE COVERINGS
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Face coverings are required for staff and guests when in our facilities while riding in the helicopter and when physical distancing is not possible. Please note: As per a Summit County Public Health Order, single-layer face coverings that can be seen through (such as buffs) and face coverings with two-way valves are not approved. N-95 or KN-95 masks with valves are approved for use. Guests unwilling to comply with the Summit County Order and Powderbird guidelines will be asked to leave Powderbird property without receiving a refund for the reservation.
PHYSICAL DISTANCING
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We will further limit our daily skier/rider capacity to provide a quality experience and provide space for guests to physically distance at indoor and outdoor gathering points.
Staff Testing
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We have a plan to test Powderbird staff through out the season.

covid-19 refund policy

book confidently with our Covid-19 refund Guarantee.

If Powderbird cancels a trip due to a COVID-19 travel restriction, you have the following options:
- Move your full funds to a trip in the 2021 season, locking in the lowest season rate.
- Receive a full refund.

Payment information

Our reservation and cancellation policies are standard in the helicopter skiing industry. We must make significant financial commitments in the summer to our dedicated aviation partners, word-class helicopter ski guides, fuel, food, and facilities.

deposits

Powderbird to collect the full payment for online reservations at the time of booking. If you would prefer to pay only a deposit for any reservation outside of 30 days, please call the Powderbird office at 801-742-2800. Within 30 days the reservation must be paid in full to be confirmed.

weather days & Refunds

Powderbird is dedicated to providing you the pinnacle of guided helicopter skiing and mountain adventures. We aim to ski every single day, to maximize time on the snow and in the mountains.  In the event we cannot fly due to weather or safety concerns, Powderbird will refund up to $1300 and provide our guests with either an in-resort guided day at Snowbird or cat-skiing if the conditions permit.

Additionally, guests have the following options:
-Leave the remaining balance on the account to be used by the end of the next year.
-Resort skiing at Snowbird ($300 total); leave the remainder on account or receive a refund.
-Cat ski with Powderbird ($600 total); leave the remainder on account or receive a refund.
-The $300 may be waived if we move the guests to fill our schedule's open capacity.

- Powderbird to retain $300 and receive a refund of the remaining balance on a Single Day product.​
-Powderbird to retain $600 and receive a refund of the remaining balance on Semi-Private product.​
-Powderbird to retain $1,600 and receive a refund of the remaining balance on Private product.​​

Guests can request a refund of the remaining balance anytime until the full payment expires at the end of the following season. If the guest doesn't choose to renew the payment or request a refund, the full payment will be collected.

cancellations

Any cancellation on the guests end within the 30 day window of the reservation will result in a loss of the $500 deposit.  Any cancellation within 24 hours of the reservation will result in a loss of all fees paid.